Provider To Patient Communication
The provider-patient relationship is critical for a successful healthcare practice, and setting the right expectations is key. The expectation conversation—from treatment plans to healing timelines—can be intimidating at times, which is why it’s important to be realistic.
Learn how and why you should set clear and realistic expectations in this week’s episode! Click the play button below to watch and learn more about our podcast episodes at Go Wellness Podcast.
Key Takeaways:
[2:20] Expectations can be scary so it’s important for practitioners to be realistic
[2:30] Explain and let your patients understand the process by having realistic timelines
[3:39] Having too high of an expectation can lead to frustration and failure from the patient perspective
[3:50] There is no meaning when patients don’t feel progress
[5:72] It takes humility and courage to confront expectations
[6:43] Roadmapping is like a movie trailer for the patient’s health; the roadmap that you set will be a preview into the patient’s future
[7:29] Roadmapping has. tobe specific and mean something for the patient
[13:06] Having proper expectations upfront will increase scheduling productivity and improve clinic operation
Mentioned in This Episode:
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